https://store-images.s-microsoft.com/image/apps.28010.57275db4-8732-441f-ac93-fa63338e563c.63ee9741-72a8-4888-a1b4-32c7bf617be7.b95d74a8-d1f7-42fb-a487-cd0e083e8f81

Store Operations (Preview)

by Microsoft Dynamics 365

Improve the efficiency of retail frontline workers for managing daily activities

This offer or product is intended for Microsoft internal testing or preview


Store Operations is a chatbot built in Microsoft Copilot Studio.

It empowers retailers to manage high employee turnover in the retail industry and improve productivity for frontline workers and managers, by providing the capabilities to handle a wide range of store tasks quickly and effectively.


The capabilities include

- Q&A on unstructured data

- product and inventory information search

- task management operations like create/update/List tasks

- enabling third-party data plug-ins'

At a glance

https://store-images.s-microsoft.com/image/apps.20897.57275db4-8732-441f-ac93-fa63338e563c.63ee9741-72a8-4888-a1b4-32c7bf617be7.21b5b6fb-dc09-4ee4-98b3-b2919c093c23