GDPR for Microsoft Dynamics 365 Customer Engagement

Meet your obligations as a CRM system owner with ease.

A simple to use accelerator for your Microsoft Dynamics 365 CE or CRM to get you compliant with data requests, consents procedures, audit and storage plus comprehensive search functionality for users.

The General Data Protection Regulation is a regulation in EU law on data protection and privacy for all individual citizens of the European Union and the European Economic Area. It also addresses the transfer of personal data outside the EU and EEA areas.

Do you hold data in your CRM system about EU subjects? Have you been approached by many so-called GDPR experts but no-one has CRM experience in Dynamics? Do you need an easy to use interface that can handle GDPR needs?

Prodware can assist with the following GDPR areas:

Access control
Audit & notification
Geographical restrictions
Identify personal data
Legal basis
Privacy policy
Process recording
Right of access
Right of rectification
Right to data portability
Right to erasure
Right to limitation of processing
Security

Features and benefits of using this app

The CEM GDPR accelerator:

Simplifies compliance with privacy requests from data subjects
Easy to use interface for CRM operators
Logs all operations to comply with record-keeping requirements
Out of the box for Dynamics CRM 2015 versions onwards

Speak to Prodware about meeting your GDPR legal obligations with Dynamics experts.

Next steps:

If you would like to get your customer data and processes fully GDPR compliant in this way; please review the materials on this page and contact Prodware to find out more.

Prodware GDPR for Customer Engagement

by Prodware Group