Drift
by Drift.com, Inc.
The Conversation Cloud that creates personalized experiences for your customers
Everything starts with a conversation: Create more qualified pipeline and revenue, faster.
Drift® helps you deliver experiences your customers want using Conversational Sales, Marketing, and Service. Our platform integrates chat, email, video & AI to power the right conversations at the right time. The result? More revenue, faster.
Drift is an official Microsoft partner on the Microsoft AppSource. This ground-breaking integration means customers using Microsoft Dynamics as their CRM can integrate with Drift!
What does this mean for customers?
Drift’s app is available for downloads and installation on the Microsoft AppSource marketplace. Customers can access the native integration between Drift conversational data and Microsoft Dynamics CRM customer information.
Highlights
Integrations: Drift brings together data from your MAP, CRM, sales, and ABM tools and enriches it using Clearbit, 6sense, ZoomInfo, and Crunchbase. Plus, conversation data from Drift can be pushed back into your MAP and CRM.
Personalization: Deliver personalized experiences with visitor intelligence. Know who each visitor is, where they’re coming from, and how they’ve interacted with your marketing content so you can engage them at the right time, with the right content.
Artificial Intelligence: Conversational AI automatically engages your website visitors in human-like conversations that scale, and show customers you’re there to help them, not just qualify them.
At a Glance
- Chatbots - Greet every website visitor with a personalized message with context of where they came from to help answer their questions, book a meeting, or talk to sales in real-time.
- Account Activity Tracking - Increase sales productivity and shorten time to close by giving sellers real-time visibility into the digital activities of their contacts and accounts so they can engage with the right people at the right time.
- Video - Engage buyers and customers with quick, personalized videos and GIFs so you can start more conversations with the buying committee.
- Chat-to-Zoom & Chat-to-Call - Reps can instantly move their chat conversation into a phone or video call.
- Real-Time Notifications - Drift sends sales real-time alerts when an account they own visits your site (browser, mobile, and Slack).
- ABM - Connect your highest-value accounts to their dedicated sales rep in real-time with a personalized message the second they land on your site.
- Fastlane your forms - Qualified buyers skip the form queue so they can be instantly routed to sales or book a meeting for later.
Details + Support