https://store-images.s-microsoft.com/image/apps.37217.7b777a63-aeac-449c-a046-1850fdaff139.d3ab45f8-df04-420c-a987-b663df0105fb.ad93832c-ec13-4dc0-9fcc-f825618c398e

Issue Reporting

by Consolidated Telecoms (Ctelecoms)

Keep your working environment healthy by solving routine issues more quickly and more efficiently

Keep your working environment healthy by solving routine issues more quickly and more efficiently, using Issue Reporting App.

Features:

  • Review team issues, report on issue history, and efficiently manage issue resolution.
  • Users can report on issues to their manager, who, in turn, assigns the right staff member to fix that issue.
  • Identify certain issues and pre-configure question forms for each so that users can report on them.

View a detailed dashboard that shows issue overview, issues by category, recent issues, average resolution time by category and overdue issues.

* This app is dedicated to the administration department.

At a glance

https://store-images.s-microsoft.com/image/apps.63160.7b777a63-aeac-449c-a046-1850fdaff139.d3ab45f8-df04-420c-a987-b663df0105fb.de41c22e-242e-4382-a247-e34a7815970a
https://store-images.s-microsoft.com/image/apps.40372.7b777a63-aeac-449c-a046-1850fdaff139.d3ab45f8-df04-420c-a987-b663df0105fb.4af38e6b-7740-4be6-ba8e-063fff30589c
https://store-images.s-microsoft.com/image/apps.868.7b777a63-aeac-449c-a046-1850fdaff139.d3ab45f8-df04-420c-a987-b663df0105fb.60bd720e-d283-4fcb-8902-93ca38ce901d
https://store-images.s-microsoft.com/image/apps.46916.7b777a63-aeac-449c-a046-1850fdaff139.d3ab45f8-df04-420c-a987-b663df0105fb.55a56158-19f1-4af5-9d5c-bbf3a494dba0
https://store-images.s-microsoft.com/image/apps.43029.7b777a63-aeac-449c-a046-1850fdaff139.d3ab45f8-df04-420c-a987-b663df0105fb.1a85bcbe-5808-4836-958a-65163078ca05