Confiz’s Auto Dealership CRM Solution

The automotive industry is undergoing rapid digital transformation, with more consumers planning to purchase vehicles entirely online. This shift demands seamless, personalized experiences across multiple channels, challenging dealerships to meet expectations efficiently. Adopting an all-in-one automotive CRM for sales, marketing, customer support, and reporting is key to boosting sales performance and customer satisfaction.

Confiz's Auto Dealership CRM Solution meets this need by integrating end-to-end vehicle sales processes tailored to your business requirements. Powered by Dynamics 365 Customer Engagement (CE), this comprehensive solution streamlines the entire sales journey—from capturing customer requirements and managing vehicle searches to generating quotes, scheduling test drives, handling reservations, and completing handovers. It empowers dealerships to strengthen customer relationships and enhance operational efficiency.

Our Solution’s Core Features:

• Efficient sales pipeline and opportunity tracking
• Holistic 360-degree view of customers and vehicles
• Streamlined sales contract management
• Seamless test-drive scheduling and management
• End-to-end tracking of vehicle sales activities

Integrations: Confiz's CRM for auto dealerships integrates seamlessly with Microsoft products like Office 365, Dynamics 365 suite, Microsoft Power Platform, Outlook, Teams, SharePoint, Excel, Word, Business Central, and many other third-party tools and applications.