https://store-images.s-microsoft.com/image/apps.11764.a7e38962-9f98-475e-bb2d-06f87b4feddc.e9e71697-816a-4110-bbd1-77ad8d8e0207.5ecea1b0-a3cc-4ffe-85e0-6d20ab1ff0f9
Webex Contact Center CRM Connector for Microsoft Dynamics 365
by Cisco Systems, Inc.
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Handle contact center calls, manage cases, log activity inside Dynamics 365.
Streamline your customer interactions with this powerful CRM Connector integration with Webex Contact Center.
- Handle voice calls directly within Dynamics 365 for a seamless experience.
- Benefit from real-time screen pops of relevant contact records for personalized service.
- Efficiently manage cases manually or automatically to improve issue resolution.
- Automatically log call activity records into Dynamics 365 for a comprehensive history.
At a glance
https://store-images.s-microsoft.com/image/apps.24945.a7e38962-9f98-475e-bb2d-06f87b4feddc.e9e71697-816a-4110-bbd1-77ad8d8e0207.7444c437-5788-4ac1-b15c-36a3893b3275
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