Apprau Case Management for Small Business and Non-profit Organisations is an innovative, user-friendly solution built on the enterprise-grade Microsoft cloud platform. It offers a cost-effective and efficient system tailored for small businesses and non-profits, avoiding the high costs and complexity of traditional enterprise solutions. Addressing common market challenges, Apprau provides low upfront and operating costs, saving up to 80% in licensing fees with Power Apps. The solution features a simplified deployment process, and affordable customizations. Key features include an out-of-the-box end user portal, Microsoft Teams integration, ongoing feature development, automation support, and future generative AI capabilities. With its intuitive dashboard, seamless case creation, integrated case overview and chat, personalized support, and comprehensive entitlement details, Apprau streamlines case management processes, making it an ideal choice for small businesses and non-profits.

Challenges with Current Offerings

Case Management solutions are expensive

Expensive to configure
Expensive to maintain

Suitable for big corporations with deep pockets and many resources but out of reach for others
Many great features to configure but most may not be used
Yet, not enough features that matter
Too complex for users who needs a simpler solution
End user and internal user adoption is difficult

Why Apprau Case Management?

Low upfront costs

We have made the deployment simpler to keep initial costs down
Low operating costs

We are utilising Power Apps licensing saving you up to 80% in licensing costs
Low monthly fees to use the product
Yes, you can tailor the solution using our affordable consulting services
Suitable for NFPs and SMBs
End user portal comes OOTB
Integrated with Microsoft Teams
Built on the enterprise-grade, secure, and highly scalable Microsoft Power Platform
Ongoing feature development by Apprau Team

We are building automations to support various scenarios
We are working on Generative AI features

Have your own Power Platform experts? Yes, you can extend the solution without our help

Apprau Case Management Features

Intuitive Case Management Dashboard

Effortlessly view and navigate through all your cases with a sleek, user-friendly interface.

Seamless Case Creation

Easily create new cases with detailed information and image attachments for comprehensive support.

Integrated Case Overview & Chat

Manage all your cases and engage in chats with support agents directly from the case page.

Personalized 1:1 Support Chat

Enjoy direct communication with support agents, ensuring personalized and efficient assistance.

Comprehensive Entitlement Details

Instantly access and manage your entitlement details, including remaining and total entitlement minutes.

Apprau Case Management provides a cost-effective, scalable, and user-friendly solution, empowering small businesses and non-profit organizations to streamline their case management processes with ease and efficiency.

Apprau Case Management for Small Business and Non-profit Organisations

by Apprau Pty Ltd