The application suite includes the following applications.

1. Application for managing the availability of screening devices and personnel (i.e. facility's calendar) down to 5 minutes interval

2. Application for booking mammography appointments by call center customer service or by clerks of a screening facility

3. Outbound HL7 SIU-type messaging engine for notifying radiology centers upon new, rescheduled, and canceled mammogram appointments (Add-on)

4. Public self-service web portal that allows clients to book mammography appointments online. (Add-on)

Key features of the application for managing the calendar of a screening facility

• Configuring a percentage of all timeslots that must be allocated for priority Clients and the period when such an allocation is applicable for each screening facility

• Managing service locations of a mobile screening facility and time period when a mobile facility is available at each service location

• Managing daily and weekly templates for the facility’s calendar.

• Managing the facility’s calendar by applying the templates for a specific period factoring in a facility’s service location schedule.

• Ad-hoc changes to a facility’s calendar – adding and removing timeslots, increasing and decreasing the number of appointments available for specific timeslots

•Managing appointments that require cancellation due to changes in a facility’s calendar

Key features of the application for booking individual and group mammogram appointments by call center clerks

• Advanced search for Client records

• Validating the Client’s eligibility for a mammogram appointment

• Interactive, calendar-style search for available continuous timeslots at the preferable service location. Search factors in the Client’s priority and special needs attributes.

• Creating, rescheduling, and canceling individual and group appointments

Key features of the self-service public booking portal

• Interactive search for preferable Service Location using Google maps

• Interactive search for a preferable date and time for an appointment using a calendar-style interface

• Opting for appointment reminders via text message

• Rescheduling and canceling a previously confirmed appointment

• Registering for the waitlist at the preferred service location

Booking Mammogram Appointments

by Alianz Development