Messengers for Dynamics365 by Yolva add-on provides Sales Managers a consistent Omni-channel clients experience.

Messengers for Dynamics365 by Yolva is a native, omni-channel solution that extends the power of Microsoft Dynamics CRM with an add-on solution, supporting instant, convenient, multiple channels for communicating with Clients.

Messengers for Dynamics365 by Yolva solution makes available: WhatsApp, Facebook Messenger, Telegram, VK, Viber, Web Site widget, as well as integrations with Ms Dynamics.

Messengers for Dynamics365 by Yolva allows organizations to respond to a client’s communication on any messenger, and even switch between messenger, thus significantly enhancing client’s satisfaction by providing a more efficient customer experience.

Solution features:

• assign chats to operators;

• associate a chat with an existing or new contact in crm;

• write to the client first in any messenger;

• view chats in a contact card or on a dashboard

To learn more about Messengers for Dynamics365 by Yolva, its features, and other unique features, visit our website.

Contact us at request@yolva.kz to get a personalized demo and to have your requirements addressed by our team of technology experts.

The solution has no trial period. An additional regular payment for the messaging service OmniOmni is also required.

There is also the possibility of a 7-day trial period for the OmniOmni messaging service.

Supported languages:

English and Russian