RouteCTRL for Dynamics 365

RouteCTRL for Dynamics 365 revolutionizes how you manage order fulfillment processes—including deliveries, pickups, and customer relationships—within Microsoft Dynamics 365 Supply Chain Management. Unlike other digital order fulfillment solutions, RouteCTRL provides unparalleled convenience with its intuitive interface, enabling seamless access to delivery and pickup statuses, routing updates, and customer support information, all embedded directly into Dynamics 365.

Key features include an integrated driver app with sign-on-glass capabilities, delivery and pickup geolocation recording, route tracking, map planning, and self-service customer portals for accessing proof of delivery or pickup confirmations and configuring custom notifications. These tools empower businesses to enhance customer satisfaction, streamline workflows, and reduce costs through operational efficiency.

RouteCTRL also simplifies route planning, automatically or manually generating daily routes upon the creation of new loads, sales orders, purchase orders, transfer orders, or return orders. Customizable search criteria ensure only relevant orders and loads are included, while profile-aware routing data optimizes routes by considering vehicle-specific details like load capacity and legal weight limits.

Real-time route monitoring and dynamic map updates keep you informed of progress, with options to issue critical updates such as notifying drivers of canceled or skipped stops. Whether you're consolidating multi-customer pickups at a single location, addressing time-sensitive delivery requirements or other complex last mile logistics scenarios, RouteCTRL for Dynamics 365 equips your team with the tools to drive efficiency and exceed customer expectations.