Dynamics 365 Customer Service Implementation

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Overview Additional information

Secure, scalable Dynamics 365 Customer Service implementations for government and enterprise, compliant with NIST 800, PII/PHI, Section 508, and integrated with identity providers

To provide government and enterprise organizations with a proven, scalable Microsoft Dynamics 365 Customer Service implementation that streamlines case and claims management. Zion Cloud Solutions delivers secure, compliant, and modern service operations using the Microsoft Power Platform, Azure Data Factory, Power Automate, Power Pages, and Azure DevOps.

Our implementations are designed to meet rigorous security and compliance standards, including NIST 800-171, PII/PHI protection, and Section 508 accessibility compliance. We support integration with customer identity providers such as Azure Entra ID, Okta, and Google Identity, ensuring secure access and identity management aligned with organizational policies.

At a glance

https://store-images.s-microsoft.com/image/apps.38629.bab94efe-b109-4d8e-b9c3-9bce342514a0.a68f6dc5-c59e-48eb-9f86-49cab6ef9a3b.433c87e9-6ddd-47e7-b806-98b34e6354c2

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