Microsoft Frontline Workers: 1-Day Workshop

The idea of the workshop is to help ensure that field employees have access to technology and resources for effective team collaboration.

Who are the frontline workers:

• Cashiers
• Operators
• Merchandisers
• Shift workers
• Manufactory employees
• Sales representatives
• Warehouse workers
• Drivers
• Forwarders
• Administrators
• Curators
• Technical staff

Who is the workshop for:

• Top executives
• Heads of HR, IT departments
• Employees responsible for internal communications
• Project leaders and project team coordinators
• Enterprise systems architects

Format: Hands-on online workshop using the Inclusive Transformation Framework methodology.

Workshop program:

• We will define individually for your company the goals and objectives of automating the work of frontline workers
• We will identify typical participants in the interaction and current problems in the communications of frontline workers
• We prioritize key interaction and collaboration scenarios
• Let's take a look at the approaches and scenarios for using Office 365 and Microsoft Teams to build team interactions
• Let's demonstrate examples of using Office 365 and Microsoft Teams technologies outside the office
• We will tell you how modern tools help in task management and communications
• Let's analyze typical cases from various areas
• We will form an image of ideal communications
• Let's define the criteria for success
• We will build a Roadmap for introducing changes for your company