https://store-images.s-microsoft.com/image/apps.19337.ca7f4087-164b-4efb-961b-e6476905bc9d.b2b31650-ece4-4e35-80ab-74f852b9b09a.37757022-d52d-47a4-853d-c6fc504398bf

Wyzetalk

by Wyzetalk (Pty) Ltd

frontline workers employee engagement HR connect connection employee experience communication

A platform using Mobi URL Site, App and USSD in order to communicate and engage with your workforce. Frontline workers tend to be the most disconnected. With no access to email, they rely on information being shared via other traditional communication solutions, such as newsletters or notice boards, which have proven to be ineffective. Connecting and engaging with these employees requires a solution that can reach them wherever they are, in real-time, putting critical information right in the palm of their hands.

Connect - Broadcast important news and updates when you need to. Get the right message to the right person at the right time, wherever they are.
Engage - Give your employees a voice and the tools to feel heard. Share information and get feedback using real-time two-way communication.
Empower - Integrate important systems in one easily accessible space. It’s your one-stop shop to build an engaged and connected frontline workforce.

With a presence in 13 countries across five continents, Wyzetalk has connected more than 850 000 users working for blue-chip clients in the Mining, Retail, Hospitality, Manufacturing, Energy, Automotive and Shipping sectors. By helping clients to create a sense of belonging amongst their employees, Wyzetalk has helped save time and costs through enhancing internal process efficiencies, reducing safety incidents, and boosting productivity.

1. Wyzetalk’s mobile first employee engagement platform is accessible to your employees on their Smartphones as an App or Mobi Site, or on simple feature phones via USSD in SA – where we do not need them to have email addresses.

2. Your employees will have personalised profiles and will receive segmented information and messages that are hyper-targeted and absolutely relevant for them, reducing any unnecessary noise.

3. The platform is white labelled, creating a branded environment that your employees are familiar with, with a choice of features that make sense for your business.

4. From data gathered via the platform and presented on our analytics and reporting system, you can make data-informed business decisions.

5. Our employee engagement specialists can walk the engagement journey with you, sharing their expertise, creating content, and collaborating with you on campaigns. You can also choose a self-service option whereby content is uploaded in real time using our proprietary CMS backend.

6. Wyzetalk’s platform is completely secure, with GDPR, POPIA and ISO 27001 compliance.

7. In countries such as South Africa where employees do not want to use large volumes of their data for work purposes, an important thing to identify is that our platform is extremely data light. Your employees will only use between 7MB and 15MB per user per month of data. In SA, this data cost can be reverse billed to the business, making the platform completely data free to employees.

8. Our platform deployments are quick, with holistic launches and onboarding and activation support.

9. Your existing ERP systems can integrate into once space and be extended to all employees, creating a central hub of information. With our flexible integration capability we can digitise manual processes and workflows, giving your teams more time to focus on what’s important. You don’t need to get rid of any existing systems, but can rather bring them all into one space creating a centralised employee hub.

10. There is also the added benefit that our platform can improve your ESG score in order to secure ESG funding and reach strategy goals.

At a glance

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https://store-images.s-microsoft.com/image/apps.31850.ca7f4087-164b-4efb-961b-e6476905bc9d.b2b31650-ece4-4e35-80ab-74f852b9b09a.2201af00-4478-453a-b194-961ba45de44c
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https://store-images.s-microsoft.com/image/apps.62293.ca7f4087-164b-4efb-961b-e6476905bc9d.b2b31650-ece4-4e35-80ab-74f852b9b09a.ae5d9536-c82c-4bc8-b853-f8da5bc3aaf7