WireWheel Privacy Rights Requests (DSARs) Management Platform

The WireWheel Trust Access and Consent Center provides consumers with a seamless, branded experience that prioritizes both transparency and compliance. Straight out of the box, WireWheel delivers a WCAG compliant interface that can be tailored to incorporate your company's distinct brand elements such as banner images, logos, and chosen brand colors. Additionally, it can be customized to reflect the specific consumer rights requests for varying jurisdictions, and even offers multi-lingual intake forms to cater to diverse user bases.

Central to WireWheel's Privacy Requests Platform is its emphasis on verification and security. When a consumer submits a request, the platform offers a range of integrated verification options - from email and phone number verification to more comprehensive measures such as ID and Knowledge-Based Verification. This ensures that requests are legitimate and protects both the company and the consumer. A user-friendly dashboard offers a snapshot view of all Data Subject Access Requests (DSAR) organized by their status, and the platform's flexible configuration allows for tailored manual or automated workflows based on criteria like request type, jurisdiction, or language.

WireWheel can seamlessly integrate with over 550 standard systems including Microsoft Priva, all through intuitive point-and-click recipes. For custom systems, the platform can either utilize APIs or specially designed connectors, ensuring a comprehensive integration. Recognizing the necessity of a human touch, WireWheel can be configured to incorporate manual review at any stage of the process.

The consumer's journey culminates in a branded, secure portal accessible from both computers and mobile phones. Here, consumers can retrieve their requested information using their email address or a one-time access code. This portal also allows companies to set a specific timeframe for data accessibility, balancing convenience with data security and hygiene.