https://store-images.s-microsoft.com/image/apps.2341.81f6f99c-81ae-46f2-8280-0db36e344efb.80f0969e-c58a-4dca-b5b4-07a0c83a36a8.e13b1b76-c4fe-40ff-9358-0874223cff0a

VextGEM

by ベクスト株式会社

Transforming Conversations into Actionable Insights with ASR, Summarization, and Visual Intelligence

１）Instantly Grasp the Big Picture in Multilingual Call Center

Simply upload your data, and instantly understand the full scope of any multilingual call center.
Leverage advanced voice recognition, summarization, and clustering to intuitively make sense of complex data.

２）Interact Generative AI with Intuitive & White box UI/UX
Benefit from an exceptional interactive UI/UX, enabling editable auto-analysis results and traceable voice data for
transparent generative AI utilization.

３）Analyze Quantifiable Success Factors

Automatically match extracted conversation flows with key success metrics, such as conversion rates,
to identify high-performing patterns that enhance strategic planning for sales and customer success.


At a glance

https://store-images.s-microsoft.com/image/apps.16950.81f6f99c-81ae-46f2-8280-0db36e344efb.22253192-9f59-4fe4-868b-a5340f7bb484.708f8f7f-c293-4d01-aa89-74a15dd2dcee
https://store-images.s-microsoft.com/image/apps.18502.81f6f99c-81ae-46f2-8280-0db36e344efb.22253192-9f59-4fe4-868b-a5340f7bb484.0c8a8a47-c307-430b-baab-0b117e0bac73
https://store-images.s-microsoft.com/image/apps.41725.81f6f99c-81ae-46f2-8280-0db36e344efb.22253192-9f59-4fe4-868b-a5340f7bb484.8e165603-380e-45a6-a9d2-9724846e7077