Onoff Business for MS Dynamics
by ONOFF TELECOM
Log all your team's mobile interactions (calls, SMS, VM) automatically in MS Dynamics!
Onoff Business is innovative professional mobile communication for companies of all sizes. No need for a second device, SIM card, or for another mobile contract to provide mobile numbers to your employees. Make and receive calls, send SMS messages, receive voicemails, and synchronize your contacts from the Onoff Business app or web application.
With Onoff Business <> MS Dynamics Integration, you can:
Automatically log all calls, voicemails and SMSs in MS Dynamics
When you call your contacts, send an SMS, or receive a voicemail - all your activity will be sent to MS Dynamics contact, company, and deals pages. You can have all data in one place.
Create contacts automatically from MS Dynamics to Onoff
When you have contact in MS Dynamics but you don't have it in Onoff, you call that number, or you receive a call from that number, contact will be automatically created in Onoff based on the information you have in MS Dynamics.
Synchronize contact information between Onoff Business and MS Dynamics
You can export contact from your Onoff Business app to your MS Dynamics account, and vise-versa - you can create or update contact info in Onoff Business based on information in your Dynamics CRM.
Always know who is calling by fetching customer data from MS Dynamics
When someone is calling or you are just checking your contact in Onoff, you can access MS Dynamics data.
See analytics and get more insights into your team's performance.
You can have a look at your team's performance by filtering data with different metrics.