https://store-images.s-microsoft.com/image/apps.58215.862418ea-453a-4821-bef3-eaf42ee56ae6.310c4157-c36b-4d61-ad8c-a2615105ed55.fa2fb31d-1c3d-44b7-9ce8-8761cdbfd0e5

Mida C³ - Cloud Contact Center for Microsoft Teams (SaaS)

by MIDA SOLUTIONS

In the urge of a plug-and-play cloud contact center that smoothly talks to Microsoft Teams?

C³ Cloud Contact Center is the solution that allows you to handle omnichannel communication in real-time through any system and technology (calls, WhatsApp, text messages) using Microsoft Teams.
C³ is a full-featured application that will provide a completely functional environment to small, medium, and large companies. The solution is officially certified for Microsoft Teams.
Stop going nuts over time-consuming call center configuration and CRM integration: no matter where your communication takes place, C³ is the all-in-one communication management platform that guarantees you to provide at the same time excellent user experience and configure anything you need in 5 minutes, paying effectively as you grow.

C³ Cloud Contact Center for Microsoft Teams is the solution designed to be compatible with agile enterprises, as it allows a very fast time to market. Its pay-as-you-grow structure makes it ideal both for SMEs and large enterprises, and it is natively developed to talk smoothly with the main CRM available worldwide (Dynamics, Salesforce, and others).
  • C³ is perfect to run your business in Teams:
    • Carry out time to market in a flash
    • Flexible Pricing (Pay as you grow)
    • Talks with Dynamics, Salesforce, and many more CRMs
    • Powerful analytics to you improve your business

    • C³ guarantees low TCO and maximum compatibility
      • Quick setup with direct download from MS Marketplace
      • 100% web-based platform
      • Support both cloud and hybrid, for a seamless migration path from on-Prem solutions (S4B)
      • Restful APIs availability for provisioning and integration
      • Industry Level Security: HTTPS, sFTP

      • C³ provides an outstanding Teams user experience:
        • The UI is shaped for receptionists' and secretaries' daily activities
        • The seatless client allows access from anywhere using just a browser
        • Certified for visually impaired operators

          • At a glance

          https://store-images.s-microsoft.com/image/apps.3316.862418ea-453a-4821-bef3-eaf42ee56ae6.310c4157-c36b-4d61-ad8c-a2615105ed55.bbea1d24-5d33-430c-9a35-01b8dbe8ce8d
          https://store-images.s-microsoft.com/image/apps.30565.862418ea-453a-4821-bef3-eaf42ee56ae6.310c4157-c36b-4d61-ad8c-a2615105ed55.9a2093e5-c26f-4731-b9eb-3193675e1d4f
          https://store-images.s-microsoft.com/image/apps.38335.862418ea-453a-4821-bef3-eaf42ee56ae6.a8963d30-ad22-4e0c-a4ed-951048ccb161.5d96d803-c9b5-4666-b00d-d95e192352fb