Botzer is an AI powered cloud based, multi utility platform that helps you build Digital Assistants and automate conversational workflows in a DIY model with a personalized experience in a cost-effective manner.

Botzer is capable of understanding customer interactions, making your business more efficient, responsive & customer-centric.

OVERVIEW

Botzer is a true Do It Yourself (DIY) - Simple, intuitive & low-code/no code platform for managing end to end bot life cycle.
Configuration based bot training which can work with multiple, popular cloud-based or open source NLP engines.
Configurable workflows with visual representation.
Cloud agnostic - Lift and shift between clouds.
Fast growing list of pre-built integrations with popular systems such as Workday, Service-now, Success-factors, or any CRM systems.
Pre-built templatized implementations for industry verticals.
Customize bot settings and manage theme on the go. Seamless hand off to live agents.

FEATURES

Multi-channel deployment
Auto-Train Unanswered Queries
Live Agent Console
Voice based hands free experience
Personalize Bot theme
Do It Yourself Framework
Integrate with other systems
Seamlessly transfer to live agent
Multi-language support
Low code/ No code Experience
Cloud agnostic – No lock in to one cloud
Monitor bot performance and usage
Intuitive Dashboards

LTI Botzer

by LTIMindtree Limited