https://store-images.s-microsoft.com/image/apps.1410.d1e5d3e2-9c62-469f-971d-94f8971f3ec3.fbe9035c-4ba0-4457-b241-1da13b1c1167.81d6cec0-bdbd-4201-9fc0-fdf2e7087418

Landis Contact Center

by Landis Technologies LLC

(2 ratings)

Microsoft Teams Contact Center built specifically for Microsoft Teams & Office 365 Phone System.

The Landis Contact Center for Microsoft Teams brings Call Center features to Microsoft Teams simply & fast.

  • Simple: Simple & Fast to Buy, Setup, Configure & Use
  • Familiar: Looks Just like Microsoft Teams & Office 365
  • Features: Most Requested Features like Live Wallboards, Reporting, Recording...
  • Connected: Works with Services Like Microsoft Flow & PowerApps
  • Trusted: A Native, Microsoft Teams Solution that "Just Works"

Native Microsoft Teams Contact Center Functionality Includes:

  • Reporting (Queue & Agents Stats, Abandoned Calls, etc)
  • Configurable Wall Boards
  • Manager Live Calls View
  • Manager Barge In
  • Call Recording
  • Sentiment Reporting
  • Microsoft Dynamics 365 & CRM integration
  • Microsoft Flows & PowerApps Integration
  • Wrap Up Information tracking
  • Azure AD SignIn
  • Role based security

At a glance

https://store-images.s-microsoft.com/image/apps.42159.d1e5d3e2-9c62-469f-971d-94f8971f3ec3.fbe9035c-4ba0-4457-b241-1da13b1c1167.7b4a902c-98a0-4d3c-bf0b-b494a1e2951b
/staticstorage/linux/20241105.1/assets/videoOverlay_7299e00c2e43a32cf9fa.png
https://store-images.s-microsoft.com/image/apps.3593.d1e5d3e2-9c62-469f-971d-94f8971f3ec3.fbe9035c-4ba0-4457-b241-1da13b1c1167.9b40c107-4963-4582-9aa2-b9be555686e1