Work 365

Work 365 by IOTAP is a CSP and Subscription Management and Billing Automation application built on Power Platform.

With Work 365, you can grow recurring revenue, streamline operations, align billing with sales, reduce service costs, and enable self-service for your end customers.

Used By: Managed Service Providers, Independent Software Vendors to manage subscription revenue and automate billing, Microsoft Cloud Solution Providers (CSP) in the Direct and Indirect program can use Work 365 to automatically bill and provision services in the CSP catalog,

Value areas:

Product & Pricing Strategies: Explore the entire Microsoft CSP catalog, manage and provision products and subscription price change. Set pricing strategies with markups or discounts and apply them to products, customers, or subscriptions seamlessly.

Subscription Management & Provisioning: Create Bundles and manage Add-ons. Manage recurring, usage-based, and non-recurring subscriptions with flexible billing terms.
Automatic provisioning: Use APIs to build your integrations or leverage out-of-the-box integrations with Partner Center and Major Distributors to provision customer licenses automatically.

Billing Automation and Invoicing: Invoices are automatically generated, sent, charged, and integrated with accounting systems for every billing cycle.

Self-Service: Customers can manage their subscriptions, add/subtract licenses, and view the changelogs and history of their subscriptions, invoices, and Microsoft Azure usage using their Office 365 credentials.

Payments: Integrated payment collection

Major Features:

• Manage CSP Products and price changes
• Auto Provision Directly with Microsoft Partner Center and Leading Distributors
• Advanced Azure Subscription Management and Billing
• Payments collections & integration with payment systems (Stripe, GoCardless, Authorize.net)
• Multiple vendors, locations, multi-currency
• ERP/Accounting system integration with QuickBooks Online, Business Central, Finance & Operations
• Native integrations with leading PSAs such as ConnectWise and Autotask
• NCE support and built-in guardrails

Benefits:

Effortless Billing: Say goodbye to manual invoicing. Work 365 has the most advanced billing capabilities for your CSP business and automates your billing processes, ensuring accuracy and efficiency so that you invoice on time every time.

Streamlined Operations: Our platform empowers you to automate repetitive tasks, saving time and resources and allowing your team to focus on strategic initiatives.

Unified Ecosystem: Built using the Microsoft Cloud, Work 365 natively integrates with providers such as Microsoft and distributors, accounting systems and ERPs, and leading PSAs and payment processors.

Real-time Analytics: Make informed decisions with dashboards and reports that comprehensively view your business performance.

Data-Driven Strategies: Utilize insights to formulate strategies that align with your business goals and drive sustainable growth.

Centralized Customer Interactions: Work 365 lets you centralize customer communications, providing a 360-degree view of customer interactions.

Personalized Engagement: Enhance customer satisfaction by tailoring your services to individual needs, fostering loyalty and long-term relationships.

Adaptability: Whether you have 25 customers or 5000, whether you manage hundreds or hundreds of thousands of subscriptions, whether you are just starting on your Azure journey or do millions of dollars of Azure billing, One region or multiple regions, one currency or multiple currencies: Work 365 is built from the ground up to scale with you.

Optimized Efficiency: Grow confidently, knowing that Work 365 adapts to your evolving needs without compromising operational efficiency.

For additional details, visit www.work365apps.com!