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Hortium EUX Beacon

by Hortium

Testing Microsoft 365 service experience, Dynamics, Azure, Teams and MTR call quality

Empower Enterprise IT to ensure seamless MS365 service experience.

Hortium EUX is your all-in-one solution to test, detect, alert and help you resolve Microsoft Service experience from Dynamics, Azure, Teams or any Microsoft service your business relies on.

Whether your users are remote or at the office, Hortium EUX tests the service experience, detects and alerts on any issues and then correlates this data with powerful service path analysis, transaction times and provides a cost of downtime because Slow is the new down.

With advanced feature for Microsoft applications, Hortium EUX tests and transforms the performance data into actionable insights no matter where your users are located.

For TEAMS also consolidates insights from every Teams call and MTR device issue with SBC call detail reports and device performance metrics to manage Microsoft Teams Unified communication services.

Hortium EUX restores the visibility that the IT teams need on all Microsoft services end to end and ensures service delivery to provide user satisfaction and maximum Return on Investment.

Designed to delivery for the entire supply chain of the Microsoft service delivery (Tenant owner, Service owner, Administrators, Support level 2 and 3, Helpdesk, ITSM service desk, Network), Hortium empowers the entire IT to efficiently manage and improve the Quality of Service of Microsoft 365 applications from Dynamics, TEAMS, Office, or any Azure and Microsoft hosted service anywhere.

Hortium allows you to test service experience and

At a glance

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