TickHelp

TickHelp is a modern Ticketing solution that tracks all department requests with ease. Its innovative features, such as an AI-Chatbot and omni-channel integration, set a new standard for the Ticketing experience.

Let go of the hassle of tracking your team’s performance.

Avoid team burnouts, make your reporting tasks easier and maximize your employees’ efficiency.

Stop worrying about repetitive and easy to handle support requests.

Ease your operations and create a one stop shop for your support requests within your organization.

Welcome to TickHelp, the modern, innovative ticketing and helpdesk solution offered by GBG. If you're tired of constantly juggling various communication channels to manage customer requests and internal IT issues, TickHelp is here to simplify your operations and streamline your processes. With TickHelp, you can effortlessly track all departmental requests from creation to resolution. Our system is intuitive and user-friendly, designed to make ticketing easy and accessible for everyone in your organization.

But that's not all - TickHelp comes equipped with a robust knowledge base to enable users to search for issue resolutions before submitting a ticket. This means less downtime, less hassle, and a happier workforce.