https://store-images.s-microsoft.com/image/apps.4766.fbc044a3-fc80-4fdf-b51d-3975b39b8754.20792749-a3f9-412a-8c76-d55a8f3452b4.6b489945-e2ac-4cd3-916b-4235695333c3

Service Creatio

by Creatio

An intelligent full-cycle service management platform

Service Creatio is an omnichannel platform to automate customer service workflows of any complexity with no-code and a maximum degree of freedom. It enables companies to accelerate service delivery and streamline customer engagement. Powered by no-code and AI, Service Creatio helps service agents minimize manual tasks and dramatically improve case processing times.

With Service Creatio, service agents can build a holistic customer view for smarter service delivery, unify all communication means in a single environment, align traditional and digital helpdesk operations, and build enterprise-grade automated service workflows based on ITIL.

Powered by Studio Creatio and equipped with no-code, AI\ML, and other automation capabilities, Service Creatio enables users to create highly customized process-centric UI, use AI to simplify case classification and routing, automate customer communication via chatbots, and implement case-specific service management workflows based on unified service delivery standards as well as individual SLAs.

At a glance

https://store-images.s-microsoft.com/image/apps.13636.fbc044a3-fc80-4fdf-b51d-3975b39b8754.20792749-a3f9-412a-8c76-d55a8f3452b4.a30e03b1-76a7-44f9-98f0-c85e1a95cc5f
https://store-images.s-microsoft.com/image/apps.19411.fbc044a3-fc80-4fdf-b51d-3975b39b8754.20792749-a3f9-412a-8c76-d55a8f3452b4.7d7ae288-92e5-4726-9612-1c06c6f5787c
https://store-images.s-microsoft.com/image/apps.17938.fbc044a3-fc80-4fdf-b51d-3975b39b8754.20792749-a3f9-412a-8c76-d55a8f3452b4.7cc0cdb4-5434-40cd-ada4-80390133d7e3
https://store-images.s-microsoft.com/image/apps.28779.fbc044a3-fc80-4fdf-b51d-3975b39b8754.20792749-a3f9-412a-8c76-d55a8f3452b4.3d42a521-f997-4e0b-a3b1-1c29867ba661
https://store-images.s-microsoft.com/image/apps.52416.fbc044a3-fc80-4fdf-b51d-3975b39b8754.20792749-a3f9-412a-8c76-d55a8f3452b4.ddae051f-d1a0-4bee-9e6b-dac905785698