https://store-images.s-microsoft.com/image/apps.26867.8917a25a-7385-4fd0-8c63-af1b5f3c09b5.7c2cdc41-26c2-4887-b92b-4bb56d1905e0.4396ca42-a348-4ec7-9a8e-22709f56e36f

Incident Management Software on Microsoft 365 SharePoint

by ConvergePoint

ConvergePoint Incident Management Software on Microsoft 365 SharePoint | Case Management Software

ConvergePoint Incident Management Software is a Microsoft 365 SharePoint-based software solution designed to help organizations streamline and automate every phase of incident handling. It addresses fraud, risk, workplace safety, compliance, and operational disruptions by centralizing how incidents are reported, investigated, and resolved. With customizable incident forms, automated workflows, role-based notifications, and robust audit trails, the solution ensures accountability, fosters real-time collaboration, and delivers clear insights into root causes. This translates to faster response times, proactive risk mitigation, and safer work environments—ultimately strengthening an organization’s operational resilience and compliance posture.


The software helps
  • Safety Managers and EHS Teams who need to address workplace safety hazards.
  • Risk and Compliance Officers looking to manage regulatory requirements and reduce liabilities.
  • Fraud and Security Teams tracking suspicious activities or policy breaches.
  • Operations Managers and Department Heads who need visibility across multiple sites or departments.
  • Senior leadership aiming to drive a culture of accountability, continuous improvement, and proactive risk management.

    • Pain points it addresses include
  • Fragmented Incident Handling: Manual processes often leave gaps and overlooked issues. ConvergePoint centralizes reporting and follow-up in one place.
  • Inefficient Workflows: Email threads and spreadsheets delay resolutions. Automated workflows speed up assignments, approvals, and escalations.
  • Limited Visibility and Accountability: Without real-time dashboards or audit trails, teams struggle to track trends and measure performance. ConvergePoint clarifies responsibilities and progress.
  • Regulatory Risk: Failing to log or resolve incidents properly can lead to penalties. Thorough audit trails and root cause analysis tools ensure compliance and readiness for audits.
  • Evolving Governance Requirements: Built on Microsoft 365 SharePoint, ConvergePoint adapts to changing laws, minimizing the burden on risk and operations teams.

    • At a glance

    https://store-images.s-microsoft.com/image/apps.7945.8917a25a-7385-4fd0-8c63-af1b5f3c09b5.7c2cdc41-26c2-4887-b92b-4bb56d1905e0.c731eb95-4b94-437a-a700-e444423e8dd1
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    https://store-images.s-microsoft.com/image/apps.7945.8917a25a-7385-4fd0-8c63-af1b5f3c09b5.7c2cdc41-26c2-4887-b92b-4bb56d1905e0.c731eb95-4b94-437a-a700-e444423e8dd1