ChapsVision stands as the European leader in sovereign data processing solutions, delivering an extensive suite of offerings to elevate and enhance customer engagement and streamline business operations.

Renowned in the unified commerce field, ChapsVision specializes in crafting bespoke solutions for the retail and luxury sectors. Our unified commerce platform is deployed all around the world (65 countries, China included), with successful implementations in over one hundred prestigious brands and Houses. We accompany renowned brands such as Maison Longchamp, Maison LVMH, The Kooples, AMI Paris, or the SMCP group.

Our Solutions :

Clienteling Premium: Setting the standard in the Premium-Luxury market, this mobile application (available on iOS and Android) empowers sales associates to engage with customers at every touchpoint: pre, during, and post-purchase. Leveraging various communication channels (e-mail, WhatsApp, SMS, WeChat), the app facilitates personalized interactions, appointment scheduling, and updates sharing, enhancing the in-store experience with a touch of intimacy, and individualized in-store experience.
Digital In-Store: This solution enables sales associates to consult the company's entire product catalog and check stock levels in real time via a mobile application. If a product is out-of-stock or unavailable in store, it can be ordered on the spot for customer. Moreover, by scanning the items‘barcode, the sales associates have instant access to product details and recommendations.
POS – MPOS: Our Point-of-Sale system offers a user-friendly, high-performance interface, facilitating in-store transaction management while guaranteeing a seamless customer experience.

Digital In-Store

by CHAPSVISION