Direct Routing as a Service

Bell Direct Routing for Microsoft Teams lets businesses make and receive public switched telephone network (PSTN) phone calls directly through the Microsoft Teams collaboration platform over an Internet connection. It seamlessly integrates the capabilities of Microsoft Teams with the reliability and reach of our SIP trunking network, one of the largest in Canada, enabling high‑quality nationwide voice calling backed by support from our certified Microsoft experts. This service comes with Microsoft Teams-certified carrier grade multi-tenant Session Border Controllers hosted and managed within Bell data centres, so customers do not require any additional equipment or upfront investment to get started.