Workshop Logistics

This workshop is delivered on the OneVenue Azure Integrated Cloud Sandbox SaaS service
Up to 16 attendees to participate in the workshop virtually or in-person for 5 days
Opsgility Trainers to help coach and lead the workshop
Opsgility Customer Success Team to coordinate logistics for the workshop

After purchase, a Customer Success Manager will contact you to schedule your workshop.
All time zones are supported for delivery.

Questions before purchase?

Contact us at sales@opsgility.com or visit our site to learn more about our Microsoft 365 Training solutions.

Workshop Description

This training course is designed to give participants the knowledge and skills to become a Collaboration Communications Systems Engineer. Participants should understand the fundamentals of networking, telecommunications, audio/visual and meeting room technologies, identity and access management, and Microsoft Teams.
They will gain hands-on experience configuring and deploying Microsoft Teams Phone, meetings and certified devices including Microsoft Teams Rooms and Surface Hub. The course will also cover how to manage and monitor Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard.
In addition, the course will cover configuring and deploying Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.

Audience Profile

Collaboration Communications Systems Engineers are responsible for planning, deploying, configuring, maintaining, and troubleshooting Microsoft Teams Phone, meetings, and personal and shared space devices, including Microsoft Teams Rooms and Surface Hub.

Collaboration Communications Systems Engineers have a fundamental understanding of networking, telecommunications, audio/visual and meeting room technologies, identity and access management.

They are proficient in managing and monitoring Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard. They deploy and configure Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.

Collaboration Communications Systems Engineers work with Teams Administrators, Microsoft Identity and Access Administrators, and Microsoft 365 Administrators. In addition, they may work with owners of other workloads, including facilities managers, network engineers, security engineers, device manufacturers, telephony providers, and Microsoft Certified solutions providers.

As part of this workshop, your team will complete hands-on exercises and a 1 day hackathon hosted in a Cloud Sandbox to reinforce the theory learned from the workshop.

This workshop will help you prepare for the MS-721: Collaboration Communications Systems Engineer certification exam.

MS-721 Workshop Collaboration Communications Systems Engineer Hosted on OneVenue Virtual or In-person

by Opsgility, LLC