Bento Field Service Management
by 2B INTELLIGENT SOFT SRL
Increase the productivity of field teams and the quality of services provided.
Bento FSM deployed on Microsoft Azure enables optimized end-to-end service delivery, provides real-time management of field teams, optimal planning of work orders, automation, dynamic order allocation, route optimization, tracking, reporting and mobile stock management. It’s a perfectly adapted solution for service providers, utility companies and any organization with a distributed workforce increasing service productivity, delivering operational efficiencies and helping companies achieve exceptional customer satisfaction.
Bento Field Service Management brings all the required information to any worker’s mobile device. It then guides the execution of the work, step by step, ensuring nothing is missed and as few as possible human errors are made. It allows dispatchers to see in real time what their teams are doing and where they are so they can plan optimal routes and anticipate exact delivery times. The system also enables the automation of the entire logistics chain underlying field services, such as filling in and printing documents on the field, stock & inventory management, sales, contracting and more.
KEY BENEFITS
- Increases productivity
- Eliminates human errors
- Reduces the number of unresolved incidents
- Reduces travel time
- Reduce fuel costs
- Increases sales through up-sell and cross-sell with your field teams
- Optimizes allocated routes in real time
- Maximizes the efficiency of field technicians
FUNCTIONALITIES
- Map based routing and dispatching
- Calendar based work and teams view
- Printing of forms and contracts on the field
- Work time management
- GPS location of mobile devices
- Fast route planning
- Invoicing
- Reporting
- Inventory tracking
Running as a master system or integrated with third party ERPs, Bento FSM is designed for efficient, real-time management of field teams.
