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AVA™ by ALICORN

by ALICORN INC

AVA™ by ALICORN is a virtual assistant that helps you access ALICORN products

To use this app, you need to have an active ALICORN account. Please contact support@alicorn.co if you need help.

AVA™ stands for ALICORN Virtual Assistant and is designed to work across all ALICORN platforms and products. AI-generated responses from AVA™ might be incorrect, so users must verify important information for accuracy.

AVA™ delivers instant answers and items to users based on a user’s access to specific ALICORN products.

A user can access only the products they have authorization for via AVA™ by ALICORN. A user’s email address and mobile phone number must be on their ALICORN account to have access to AVA™.

ALICORN platforms include CareChat™, advisor™, Birdie™, and Direct™. Each of these platforms provides users access to various products and services. Examples below:

- You can request a copy of your insurance ID Card

- You can get PDF copies of your Explanation of Benefits (EOB) documents

- You can search for clinical quality-rated providers with DocRatings™

- You can get up-to-date MedRecords™

- You can find answers to insurance coverage questions

- You can find answers to Formulary coverage questions

- You can get PDF copies of Precertification documents

- You can access Birdie analytics reports for employers

- Your questions/issues that are unanswered are handed off to support teams by email

If you need more information, come across any objectionable AI-generated responses, or have any questions at all, please reach out to us at support@alicorn.co.

If you are a new customer/user interested in the app, please contact support@alicorn.co.

App capabilities

When this app is used, it
  • Can send data over the Internet
  • This app can access personal information on the active message, such as phone numbers, postal addresses, or URLs. The app may send this data to a third-party service. Other items in your mailbox can’t be read or modified.

At a glance

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https://store-images.s-microsoft.com/image/apps.12742.6480e3f2-52d1-4234-8fdf-5915dc169308.2832c47c-e5eb-4ca8-81d9-8dc9791201eb.afcbe425-71c5-4108-87b7-3281498d301d.png
https://store-images.s-microsoft.com/image/apps.15557.6480e3f2-52d1-4234-8fdf-5915dc169308.2832c47c-e5eb-4ca8-81d9-8dc9791201eb.9ed8c04a-8871-4c64-b23a-138d220b1d69.png