https://store-images.s-microsoft.com/image/apps.30533.624c874d-b547-4739-b223-9d102ea6b0c0.55832569-9ff3-4db8-b800-1ae785f1259a.3e3a8293-d6c3-47c9-84a8-26c6cc1e1e7f.png

incident.io

by Pineapple Technology Ltd

incident.io allows you to manage incidents at scale, without leaving Microsoft Teams.

Manage incidents at scale, without leaving Microsoft Teams

With a beautifully simple interface and powerful workflow automation, incident.io ensures entire organizations can seamlessly collaborate and manage incidents without ever leaving Teams.

Focus on the incident, not the process — save your brainpower for the decisions that matter

Make sure roles are clear, track who's working on what, and help you escalate if you need extra help

Get everyone on the same page from the start of the incident and help stakeholders stay in the loop

Construct incident timelines in real-time and export them with one click

Surface all the data you need to make decisions and improve resiliency

Make incidents work for you — automate your specific processes with workflows and custom fields

Use Assistant to understand historical trends, identify patterns, and build your own charts

You will need to have an existing incident.io account to use incident.io within Teams. Sign up, and get help, at incident.io.

App capabilities

When this app is used, it
  • Can send data over the Internet
  • This app can access personal information on the active message, such as phone numbers, postal addresses, or URLs. The app may send this data to a third-party service. Other items in your mailbox can’t be read or modified.

At a glance

https://store-images.s-microsoft.com/image/apps.36319.624c874d-b547-4739-b223-9d102ea6b0c0.55832569-9ff3-4db8-b800-1ae785f1259a.7cd1426d-761c-4d96-a117-71cb81e89473.png
https://store-images.s-microsoft.com/image/apps.18393.624c874d-b547-4739-b223-9d102ea6b0c0.55832569-9ff3-4db8-b800-1ae785f1259a.991b61b6-24c9-4342-b563-f895b4dae9b4.png
https://store-images.s-microsoft.com/image/apps.59163.624c874d-b547-4739-b223-9d102ea6b0c0.55832569-9ff3-4db8-b800-1ae785f1259a.b331fca9-9629-44bd-8a83-3911fc374292.png