https://store-images.s-microsoft.com/image/apps.59198.6727a3a5-5c97-4088-8f9c-12fae1ec2b75.408ef194-d35a-4e01-bfd5-35dbf1771f25.9ac62278-11f6-4fcf-9eb9-a2b8390d7d0b.png

Experience insights

by Microsoft Corporation

(4 ratings)

Monitor your users' satisfaction and success

## Monitor ‎Microsoft 365‎ app satisfaction and success

Experience insights gives you access to the usage and success metrics that ‎Microsoft‎ collects about how your organization uses ‎Microsoft 365‎ apps and services. This app is perfect for people who are responsible ‎Microsoft 365‎ product adoption.

## You can use the data in Experience insights to help you:

- Make sure you're hitting your ‎Microsoft 365‎ product adoption goals

- Gauge the success and satisfaction people have with the apps

- Find help topics of interest and share suggested training with your users

- Optimize license and product assignments to users

- Get quick insights in changes to the data over time

## Requirements

- To view data, you must be assigned one of the following administrative roles:

- Global Administrator

- Global Reader

- Reports Reader

- User Experience Success Manager

[Learn more about Experience insights](https://learn.microsoft.com/en-us/microsoft-365/admin/get-help-support?view=o365-worldwide)

App capabilities

When this app is used, it
  • Can send data over the Internet
  • This app can access personal information on the active message, such as phone numbers, postal addresses, or URLs. The app may send this data to a third-party service. Other items in your mailbox can’t be read or modified.

At a glance

https://store-images.s-microsoft.com/image/apps.9719.6727a3a5-5c97-4088-8f9c-12fae1ec2b75.7ba2c612-e6f0-4f5c-a663-d9d8199a3c27.975f8135-13e5-413c-8d61-0baf89379fd6.png