https://store-images.s-microsoft.com/image/apps.62906.7cf272ac-7985-4ad7-8a72-04e63eafbec7.ed6e6412-7e89-4ad7-bb56-75747fea0826.91022071-4f9f-49af-8e09-ddb366bfb85f.png

Support

by Microsoft Corporation

(5 ratings)

Contact Support in Microsoft Teams

Contact Microsoft Support app provides a path for IT Admins and Teachers to perform the following actions from within Microsoft Teams:

- Troubleshoot problems they encounter while using or managing Teams, such as failed login or trouble with changing Teams backgrounds, etc.

- Escalate a problem to Microsoft support

- Track the status of service requests

Any Microsoft customers who install this app can use the app to troubleshoot, but only IT Admins and Teachers can escalate a problem to Microsoft support. [Learn more about support policy](https://support.microsoft.com/en-us/office/microsoft-365-and-office-customer-support-96162163-b3aa-498b-bbbb-5e757b0f31da?ui=en-us&rs=en-us&ad=us)

App capabilities

When this app is used, it
  • Can send data over the Internet
  • This app can access personal information on the active message, such as phone numbers, postal addresses, or URLs. The app may send this data to a third-party service. Other items in your mailbox can’t be read or modified.

At a glance

https://store-images.s-microsoft.com/image/apps.14135.7cf272ac-7985-4ad7-8a72-04e63eafbec7.0b4dff25-86cb-4285-886c-87db5854981e.56363868-40e2-4d7d-b8f5-a8d607c7ca1d.png
https://store-images.s-microsoft.com/image/apps.23787.7cf272ac-7985-4ad7-8a72-04e63eafbec7.0b4dff25-86cb-4285-886c-87db5854981e.c22eb3c9-d8e7-49a0-8952-751d962240a2.png
https://store-images.s-microsoft.com/image/apps.16434.7cf272ac-7985-4ad7-8a72-04e63eafbec7.0b4dff25-86cb-4285-886c-87db5854981e.f15de74f-2b0a-4f4e-bbab-2ffc9ba89c85.png
https://store-images.s-microsoft.com/image/apps.43095.7cf272ac-7985-4ad7-8a72-04e63eafbec7.0b4dff25-86cb-4285-886c-87db5854981e.58dbca9a-b65d-4a86-b957-f54f726807aa.png