https://store-images.s-microsoft.com/image/apps.33758.e3b988a0-ec32-4944-a106-91410bd954fd.b00e5a94-5891-4b10-a870-1d69f9dbb733.59c9efe0-582f-4f3c-8a01-187581622d6d.png

Rezolve.ai

by Actionable Science Inc.

(37 ratings)

Modern Full Featured Service Desk Based on MS Teams, that uses AI to Auto-Resolve Employee Requests.

Rezolve.ai from Actionable Science is an advanced full-featured Employee Service Desk Platform that is designed to Auto resolve a full range of IT and HR Service Requests right from Microsoft Teams.

Rezolve.ai platform provides the capability to run your entire Employee Service Desk - while leveraging advanced AI to automate up to 45% of the requests.

Our Mantra - Why just track when you can REZOLVE!

Full-Featured IT Service Platform

  • IT Helpdesk Chatbot for Microsoft Teams

  • Inbuilt Advanced Knowledge Management with prebuilt Knowledge on leading SaaS products

  • Incident Management to track Tickets (plus integrations with leading ITSM platforms)

  • Live Chat to connect users with your IT Agents real time

5 Types of AI-powered Auto resolution skills

  • Knowledge Skill: Personalized answers to specific questions like "How do connect to guest WIFI"?

  • Task Skills: Getting things done like Password reset, Access Requests, Software Provisioning

  • Process Skills: Multi-day, multi-user, multi-system tasks like Employee Onboarding

  • Microlearning skill: Rapid learning inflow of work with short conversational learnings

  • Expert connect skill: Connect to the right expert in real-time through live chat or offline through an Incident

Industry Leading ROI and Experience

  • Up to 45% Auto Resolution of User Requests

  • 4-7X ROI over 3 Years

  • 86%+ Positive User Ratings

Secure & well-integrated

  • SOC Type II Certified

  • GDPR Compliant

  • HIPAA Compliant

  • Azure-hosted and built for business continuity

The time for automating your IT help desk is now! Try our industry-leading product in a limited time free trial.

App capabilities

When this app is used, it
  • Can send data over the Internet
  • This app can access personal information on the active message, such as phone numbers, postal addresses, or URLs. The app may send this data to a third-party service. Other items in your mailbox can’t be read or modified.

At a glance

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https://store-images.s-microsoft.com/image/apps.1019.e3b988a0-ec32-4944-a106-91410bd954fd.514aa611-bf52-41c9-9b44-dbc1f222b43a.9a7a5470-3748-40ea-9b1c-7a8f67135169.png
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