Yablo
by Tasks in a Box
AI-powered customer service platform built for collaboration
Yablo brings your communication channels and teams together in one intuitive platform, fully integrated with Microsoft 365. Leverage AI to deliver exceptional service that stands out and keeps your customers coming back for more.
Amazing service starts with amazing teamwork
Transform the way your team collaborates. With Yablo, bringing in experts is as easy as @mentioning them, ensuring smooth handoffs and faster resolutions. Say goodbye to clunky help desks and hello to teamwork that turns customers into loyal fans.
All your service channels in one place
Manage email, live chat, WhatsApp, and more — all from one unified inbox. No more tab-switching or lost messages. With Yablo, every conversation stays organized, helping your team respond faster and smarter.
Yablo Genius: AI that works for you
Let Yablo’s AI take care of the details — automatically prioritizing tasks, tagging conversations, and assigning deadlines. Need a quick overview? Yablo Genius provides instant summaries, so you can focus on what matters most.
If you need more information, come across any objectionable AI-generated content, or have any questions at all, please reach out to us at ai-feedback@yablo.io.
Actionable insights to drive smarter decisions
Unlock powerful analytics on workload, customer satisfaction, and team performance. Yablo’s real-time metrics help you identify trends, optimize processes, and make confident, data-driven decisions to elevate your team’s performance.
Seamless integration with Microsoft 365
Whether you’re working in Microsoft Teams or Outlook, Yablo blends right into your workflow. Forget switching between tools — Yablo keeps everything you need in one place for maximum productivity.
An active user account on Yablo is required to use this app. Don't have a Yablo account? Click here to sign up.
App capabilities
- Can send data over the Internet
- This app can access personal information on the active message, such as phone numbers, postal addresses, or URLs. The app may send this data to a third-party service. Other items in your mailbox can’t be read or modified.