https://store-images.s-microsoft.com/image/apps.60146.685bd954-360f-4498-8f0c-601851c18427.caf88a3a-5049-4ca7-b33f-30a4917e7765.999bfde5-dc0f-4edc-b46f-882fa23c979f

Customer Engagement Platform

by Amdocs

An all-encompassing telecom AI-powered ​marketing, sales, commerce and customer service platform

Customer Engagement Platform ​

Reimagining the Telecom-experience together

Build for Telco

  • Telco-verticalization for quick Time-to-market​

  • Pre-Integrated with Seamless Experience ​

  • Serving All Line of Business, All Customer Segments & Users


Complete Solutions

  • Encompassing Marketing, Sales, CPQ, Commerce, Ordering & Customer Service​

  • Seamlessly Integrated to Fulfillment, Monetization &Network​

  • Unified Catalog Serving the Entire Platform


Frictionless Experiences

  • Unified Customer 360 View ​

  • Channel-less Multi-experience in any touchpoint​

  • Harmonized Customer & Employee’s Journey


Supercharged Productivity & Collaboration

  • Native Collaboration & ​
    Productivity Portfolio ​

  • Business-led Low-Code Platform ​

  • Ecosystem Ready with Open APIs


At a glance

https://store-images.s-microsoft.com/image/apps.57053.685bd954-360f-4498-8f0c-601851c18427.caf88a3a-5049-4ca7-b33f-30a4917e7765.a11acf9d-730f-4b05-bfe2-2c98dd836334
https://store-images.s-microsoft.com/image/apps.45993.685bd954-360f-4498-8f0c-601851c18427.caf88a3a-5049-4ca7-b33f-30a4917e7765.d52fad1b-4c75-4d9f-9a02-db854cfba945
https://store-images.s-microsoft.com/image/apps.11681.685bd954-360f-4498-8f0c-601851c18427.caf88a3a-5049-4ca7-b33f-30a4917e7765.7ed3afc6-198d-4087-82de-0fea4b0619f2
https://store-images.s-microsoft.com/image/apps.65108.685bd954-360f-4498-8f0c-601851c18427.caf88a3a-5049-4ca7-b33f-30a4917e7765.ff10eef5-8d68-48bd-a292-874f575d3fe9