OPS Hub
by Intelegain Technologies
A solution for customers to create new orders, view order & Invoice history and track dispatches
Customer Portal for Microsoft Dynamics 365 Business Central is a B2B customers portal to place new orders, view order history, invoice history and payment details, view item availability, and then track dispatches and shipments without any human intervention.
CUSTOMERS CHALLENGES
- Difficulty in tracking dispatches over call or email
- No real-time visibility on item availability
- No visibility on pending payments
- Human errors in punching sales orders
All of the above challenges can be effectively addressed using Intelegain's Customer Portal for Microsoft Dynamics 365 Business Central. This portal is fully integrated with Business Central, enabling businesses to securely share relevant information with their customers in a controlled environment. Through the portal, customers gain real-time visibility into essential business data such as orders, invoices, and shipments.
In essence, the portal functions as an extension of Business Central, providing customers with self-service access to the data that matters most to them—without compromising security or requiring manual intervention from internal teams. This not only enhances transparency and customer satisfaction but also reduces the administrative workload for your staff.