Seamless WhatsApp Integration for Microsoft Dynamics 365 Business Central

Revolutionize your customer communication by integrating WhatsApp directly into Business Central.

In today’s fast-paced business environment, timely and effective communication is critical. Our WhatsApp Integration Extension empowers your organization to communicate with customers instantly and effortlessly—right from within Microsoft Dynamics 365 Business Central.

Whether you're sending an invoice, payment receipt, statement, or a personalized reminder, this extension enables you to leverage the power and ubiquity of WhatsApp to deliver documents and messages directly to your customers’ mobile phones.

Key Features

✅ Send Messages Instantly from Business Central
Send WhatsApp messages to customers directly from key Business Central pages such as Sales Invoices, Posted Documents, Customer Cards, and more.

✅ Deliver Documents with Ease
Attach and send documents like invoices, payment receipts, account statements, order confirmations, and other reports with just a few clicks.

✅ Message with or without Attachments
Choose to send simple text messages or enrich them with PDF attachments generated in real-time from your Business Central data.

✅ Personalized and Contextual Communication
Messages are automatically tailored to each customer using data from their Business Central records, providing a seamless and personalized experience.

✅ Efficient, Paperless Communication
Eliminate the delays and costs of email or print-based communication. Use WhatsApp’s global reach and immediate delivery to ensure your messages are read—fast.

✅ Audit-Friendly Logging
Each message sent is logged for auditing and customer service purposes, giving you traceability and peace of mind.

Benefits to Your Business

• Enhance Customer Engagement: Reach customers where they are most active — on their mobile phones.
• Accelerate Payment Cycles: Speed up invoice delivery and reduce payment delays through prompt and direct communication.
• Improve Operational Efficiency: Automate and streamline your communication workflows from within your ERP.
• Reduce Costs: Cut down on printing, mailing, and email bounce-backs with a modern messaging alternative.

Designed for Modern Businesses

Our WhatsApp Integration Extension is ideal for companies that prioritise speed, efficiency, and customer experience. Whether you're a retailer, distributor, service provider, or manufacturer, this tool gives your team a modern edge in customer communication.

Requirements & Compatibility

• Compatible with Microsoft Dynamics 365 Business Central (Essential and Premium).
• Requires a WhatsApp Business account.
• Easy to configure — no development required.

Get Started Today

Transform how you connect with your customers. Install the WhatsApp Integration Extension for Business Central and start sending smarter, faster messages — today.