Nexer Care 365 – Managed Service for Microsoft Dynamics 365

From Maintenance to Momentum

Service in Short

Care 365 transforms Dynamics 365 management into a continuous value engine.
We combine AI-enabled operations, business-driven governance, and automated regression testing, to help customers stay ahead of competition and Microsoft releases — with higher quality, lower effort, and faster results.

Always ready. Always improving.

What We Deliver

Support
24/7 incident and problem management powered by AI-assisted triage and predictive ticketing to maximize service quality and customer satisfaction.
Prevent
Continuous monitoring, health and security checks, and automated anomaly detection safeguard your business and prevent downtime.
Update
Automated regression testing and structured release governance accelerate Microsoft wave adoption with reduced business disruption.
Optimize
Business efficiency uplift through proactive tuning, AI insights, and Power Platform automation — ensuring every process performs at its best.

AI, Quality, and Effectiveness are built into every Care 365 layer — from detection to resolution to improvement.

Rapid Start & Service Plans

Care 365 FastStart – Live in 10 Days
Environment assessment → Governance setup → Automated testing onboarding → Service Portal activation & AI led Knowledge Transfer.

Get measurable performance and visibility from day one. – Nexer Service Plans

Essential
Reliable operations
24/7 AI-enabled support, SLA-based performance, and proactive monitoring that keeps your business running smoothly.
Evolve
Continuous improvement
Automated testing, regular health and security assessments, and KPI-driven governance for a continuously evolving and resilient platform
Elevate
Innovation & automation
Copilot & Agent enablement, Power Platform innovation, and predictive analytics that turn your Dynamics 365 into a business accelerator.

Customer Value

50% faster release adoption with automated regression testing
25% lower support costs through AI and automation
35% fewer incidents with proactive monitoring
4.8 / 5 customer satisfaction — proven quality and trust

Why Nexer

Customer First | Passion | Execution
We don’t just maintain systems — we evolve them with you.
Customer First: measurable business impact at the center.
Passion: our consultants live Dynamics 365 and drive outcomes that matter.
Execution: combining ITIL discipline with agile DevOps and AI-driven service excellence.
“Powered by passionate experts and AI-enabled support, Care 365 keeps our customers smart, fast, and ready for what’s next.”
— Jonas Steffensson, CEO Nexer Enterprise Applications Group

Quick Facts

Microsoft Cloud for Manufacturing

Consulting services results for Manufacturing & Mobility