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Providing our expertise to help customers manage their IT infrastructure
UniQ managed services offer a wide range of IT managed service with Microsoft 365 from specific on-demand response to 24/7 coverage of IT duties. We offer a variety of Microsoft 365 and enterprise IT network management, monitoring, security, capacity planning, performance monitoring, continuous technical support, and more.
By leveraging our expertise, we will help customer to achieve lower costs, higher efficiency, and increased competitiveness for customers, while gaining scalability–enabling them to gain a secure, controlled Microsoft 365 environments.
UniQ managed services include:
• Monitor, Optimized & Grow To understand your organization environment, our technical experts will assess your IT infrastructure and optimizing suitable Microsoft 365 License to suit your business needs. And we will provide an improvement plan to identify vulnerabilities to protect your most valuable assets and ensure your business is protected and safe.
• Improvement Plan The Microsoft 365 digital transformation might enable your organization to improve customer experience, reduce friction, boost productivity, and increase profitability by enabling teams to work anywhere, adapt in the face of a crisis, and evolve internal business processes and products to meet new employee and customer needs.
• Proactive Approach UniQ will offer a remediation improvement plan that identifies the problem in detail, and to assist our customers in solving their issues, we will also provide the Microsoft action plan to assist them with reducing cyberthreats and enhance IT infrastructure.
• Remote Support Services We provide remote support for your business with the ability to handle all your information technology support remotely, identify and solve your IT problems and ensure that there is no data loss.
• Preventive Maintenance Service We will perform regular routine maintenance on all assets and equipment to keep them running smoothly and prevent unplanned downtime due to unexpected equipment failures.
• Performance Monitoring At the last stage of deployment, we will check and collect the IT infrastructure health status data and the customer performance feedback after installing Microsoft 365 to ensure that everything is working well and making the work life easier for our customers.