Intune Managed Services

Endpoint management is incredibly important—and it can be especially complicated if your organization has a bring your own device (BYOD) policy. What requirements will you have for employee devices and applications? What device types will be permitted? What apps can be on those devices? And then, once those decisions are made, how will you manage to them?

With our Intune Annual Managed Services, including both mobile device management (MDM) and mobile application management (MAM), you can fully offload the responsibility of optimizing and managing your Intune environment to our team of seasoned experts. We act as your in-house Intune specialist, keeping your organization precisely within set parameters.

We leverage Microsoft’s Desired State Configuration (DSC) to provide continuous insights into your environment, ensuring that all covered endpoints are consistently up-to-date with the latest OS patches, security enhancements and application deployments. With over-the-air updates and zero-touch provisioning, device management becomes effortless and efficient. No matter where your connected mobile devices are located globally, we ensure they’re optimized and secure for peak performance.

WHO IS INTUNE MANAGED SERVICES FOR?

Our Intune Managed Services replaces the need for an in-house Intune expert. Here’s how to know if it’s a good fit for your needs:

• You need tailored, guidance on Microsoft’s Intune MDM and Intune MAM compliance standards, BYOD policies, industry standards, relevant regulations and best practices. We help you adopt best practices and keep it that way.

• You’re managing a mix of devices and operating systems and you need a comprehensive solution that ensures your endpoints are kept secure, up-to-date and ready to use.

• Your IT department is looking to reduce management costs while maintaining the highest standards of security and compliance. Our services help streamline operations without compromising on quality.

Not sure if Intune Managed Services is the right fit for your organization? Or maybe you haven’t implemented Intune yet but know it’s the right step forward? Reach out to us. Even if you’re not ready for onboarding right away, we’ll talk through how we can guide you to where you need to be.

WHAT’S INCLUDED IN INTUNE MANAGED SERVICES?

Intune isn’t a set-it-and-forget-it solution. Ongoing management is crucial to ensure your Intune MDM and Intune MAM remain aligned with your set parameters. Our Intune Managed Services includes:

One-time onboarding: Our onboarding process sets you up for success with a focused engagement. During onboarding, we perform the following activities:

• Comprehensive environment audit: We conduct a thorough analysis of your existing Intune configuration to identify and capture current state. • Review requirements: We ensure your environment aligns with best practices, relevant industry standards, regulations and compliance requirements. We also consider your organization’s goals, policies and preferences.
• Baseline snapshot: We capture a comprehensive snapshot of your environment once we’ve established this solid foundation.

Ongoing: After onboarding is complete, our experts maintain your environment through the following activities:

• Monthly snapshots: We capture a detailed snapshot of your Intune environment, including device compliance, policy configurations and application deployments. • Requirements: We maintain your configuration for best practices, industry standards, regulations, compliance, goals, policies and preferences.
• Automated, over-the-air updates: We monitor, validate and report on the automated deployments that go directly to your devices (Windows, macOS, iOS, Android). This includes: OS patches, security updates, annual OS updates, standard and nonstandard third-party application updates • Zero-touch provisioning: We automatically configure covered new devices so they’re ready for use right out of the box, with specified apps and settings pre-installed—no manual setup required. • Monthly report: We provide you with a monthly report that includes compliance, security posture and any configuration drift, as well as actions performed. • Proactive support: If selected, our experts are on hand to provide technical support and address issues that arise.

WHAT’S THE PRICING FOR INTUNE MANAGED SERVICES?

Monthly fee: $5,000 - $7,000 (depending on environment size and complexity) For up to: • 1 Microsoft Intune tenant • Up to 1,000 end-users • Up to 5 baseline profiles • Up to 10 nonstandard 3rd party applications • A mix of Windows 10/11, macOS, iPadOS, iOS and Android devices One-time onboarding fee: $10,000

ADDITIONAL SUPPORT AVAILABLE If you don’t fit the profile to begin at onboarding, reach out and we’ll talk through how we can help you get there. Intune Managed Services customers can elect to add emergency support via T&M agreement outside the scope of this offer.