Telenet Operator Connect for Teams

We leverage Microsoft Teams Operator Connect to transform Teams into a fully integrated digital workplace that allows customers to make and receive calls directly from Teams, with a streamlined, cloud-based telephony solution. With Operator Connect, we connect your Microsoft Teams environment directly to the public phone network (PSTN) —without the need for complex hardware setups like SBCs.

Operator Connect: A Superior Alternative to Direct Routing

With Operator Connect, Telenet can offer you a simplified, more efficient way to enable voice calling in Teams. Here's how it works and the benefits it brings: • Faster, Simpler Setup: No need to manage or configure on-premises or cloud-based SBCs. Operator Connect allows for quicker deployment and easier management, reducing complexity. • Microsoft-Certified Connectivity: Telenet works directly with Microsoft to provide reliable, high-quality voice services for Teams. This collaboration ensures seamless communication and built-in support through a trusted network. • Scalable and Secure: We offer connectivity through a per-user, per-month (PUPM) model. Our solution scales seamlessly with your business needs, ensuring secure communication that can be fully managed within the Microsoft Teams admin center. • No Hardware Required: With Operator Connect, you avoid the need for costly on-premise hardware or dedicated SBCs, making it a more cost-efficient solution for voice integration.

What Telenet Offers on Top of Teams Voice Enablement:

With Telenet, you receive a complete end-to-end service that includes: • Flexible Calling Plans: Tailored to your business needs. • Number Porting Services: Seamless transfer of existing phone numbers. • Microsoft Licenses: Provision of the necessary licenses for Teams voice functionality. • Comprehensive Consultancy and Support: Our experts offer flexible consultancy, implementation, and ongoing support services. • Training and Adoption Services: Delivered according to the Prosci-method to ensure smooth transition and user adoption. • Teams Devices: Personal or shared devices, such as headsets, phones, and Microsoft Teams Rooms (MTRs). • Advanced Integrations: Including CRM integration, call recording, contact center capabilities, and operator console solutions.

Why Choose Telenet Business as Your Operator for Microsoft Teams?

As a trusted telecom provider, Telenet offers the connectivity and calling plans you need to voice-enable Microsoft Teams without relying on third-party support. Our expertise in telephony and Unified Communications & Collaboration (UC&C) ensures that we can consult, implement, and support the entire Teams ecosystem for your business.

With Telenet Business and Operator Connect, your Teams platform will truly become a comprehensive, all-in-one digital workplace, capable of handling all your collaboration and communication needs.