CRM Refresh – How to increase User Adoption

Consulting available in multiple languages — Dienstleistung in mehreren Sprachen verfügbar

Is your Microsoft Dynamics 365 CRM lacking user adoption? Don't know what levers to pull to increase usage? CRM Refresh delivers a customized and detailed action plan to improve your system's user adoption in a matter of days.

Our CRM Refresh approach helps companies get the most out of their Microsoft Dynamics 365 CRM. Whether you want to increase your system’s usage, foster collaboration, or improve data quality and quantity. CRM Refresh boosts your system´s return on investment.

Our consulting services compress months of work into a few days to create a concept for redesigning your Microsoft Dynamics 365 CRM. The core of this approach is built on real user feedback, quick validation, and alignment of expectations. CRM Refresh delivers the following results:

• collection and analysis of system capabilities’ pain points
• creation of an updated product vision for the Microsoft Dynamics 365 CRM
• a validated graphical prototype of your redesigned system
• an individual plan of action to increase CRM system usage

With these results, you will be able to gain the full potential of your Microsoft Dynamics 365 CRM by having clarity and alignment on:

• which parts of the system you need to adjust, and
• how to integrate your system into your processes
• how to reactivate inactive users
• your true north star for further development of your system

CRM Refresh focuses primarily on Microsoft Dynamics 365 CRM.

Proven concepts, Sustainable consulting and certified personnel from Germany ❤️