https://store-images.s-microsoft.com/image/apps.24047.0c63d18c-49ae-4c6e-a784-05e79eceeca7.f694e609-c390-47ac-91fd-deaa1c11c39b.c82e55ac-9a6b-411d-9183-5a8aee332d8a

User centered Adoption & Changemanagment: 10-Wk WS

PlanB. GmbH

Let your users learn how to use new technologies holistically with ACM by PlanB.

Based on our User Centered Adoption & Changemanagment approach for Microsoft 365, we focus on your employees and their working processes. With proven, interactive workshop concepts we achieve a high level of employee acceptance for Microsoft 365 technologies and thereby ensure a holistic introduction and sustainable use of new Microsoft 365 technologies throughout the entire organization - to ensure that your investment is well worthwhile!

Agenda/approach

  1. Envison
  • Identity Key Stakeholders
  • Identify/Prioritize Business Scenarios
  • Create Success Plan
  1. Onboard
  • People Onboarding
  • Technical Onboarding
  1. Drive Value
  • Boost User Engagement and drive Adoption
  • Manage and prepare for change
  • Measure, Share, Success and iterate

According to our best-practice approach, end-user support is not only linked to individual points in time during the implementation but is viewed holistically and parallel to the project progress.

  • Each organisation has different needs and requirements.
  • The use of generally applicable measures is neither effective nor satisfactory.
  • User adoption is always considered individually per customer.

Notes: The project adopts to the culture of the customer. Therefore the Agenda is customized according to the customers´ wishes and can not be generalized. Offer price and duration are custom for each engagement. The offer is available in English and German.

At a glance

https://store-images.s-microsoft.com/image/apps.14892.0c63d18c-49ae-4c6e-a784-05e79eceeca7.f694e609-c390-47ac-91fd-deaa1c11c39b.cc598204-c59c-4487-bb3a-18af3b41f580