User centered Adoption & Changemanagment: 10-Wk WS

Based on our User Centered Adoption & Changemanagment approach for Microsoft 365, we focus on your employees and their working processes. With proven, interactive workshop concepts we achieve a high level of employee acceptance for Microsoft 365 technologies and thereby ensure a holistic introduction and sustainable use of new Microsoft 365 technologies throughout the entire organization - to ensure that your investment is well worthwhile!

Agenda/approach

1. Envison

• Identity Key Stakeholders
• Identify/Prioritize Business Scenarios
• Create Success Plan

2. Onboard

• People Onboarding
• Technical Onboarding

3. Drive Value

• Boost User Engagement and drive Adoption
• Manage and prepare for change
• Measure, Share, Success and iterate

According to our best-practice approach, end-user support is not only linked to individual points in time during the implementation but is viewed holistically and parallel to the project progress.

• Each organisation has different needs and requirements.
• The use of generally applicable measures is neither effective nor satisfactory.
• User adoption is always considered individually per customer.

Notes: The project adopts to the culture of the customer. Therefore the Agenda is customized according to the customers´ wishes and can not be generalized. Offer price and duration are custom for each engagement. The offer is available in English and German.