itm8 Managed Detection and Response

itm8s Managed Detection & Response (MDR) is designed to protect your company's IT environment through systematic monitoring, detection, and management of security threats directed at the environment. By leveraging the power of Microsoft 365 Business Premium, we provide a complete and continuous security monitoring service that minimizes the risk of breaches and ensures that any threats are quickly identified and remediated. With Microsoft's Defender portal as a tool, we get a unified view of all customers' environments. By combining advanced technology and expertise in cloud-based solutions, this service enables a fast and accurate response to the alerts and indications generated by the Defender platform. By providing a tailored solution to manage alerts, security and performance in the cloud are prioritized and itm8 responds to serious threats.

Business Audience / Target industry The service is ideal for businesses that use Microsoft 365 Business Premium and are looking for a reliable partner to manage their security alerts and incidents. It is particularly valuable for organizations with limited internal resources in IT security or those looking to strengthen their existing level of security. The service can be delivered to companies with less than 300 end users.

Subscription-based service The itm8 MDR service is a subscription-based service and the customer can scale up and down supported users from month to month. The price model is per Microsoft 365 Business Premium user and is followed up each month. The Team itm8s MDR team is working 24/7 365 days per year and are in Sweden. They are fluent in Swedish and English.

Features and Benefits:

1. Security monitoring (24/7) Monitoring security events in Microsoft 365 to detect and respond to threats in real time, such as ransomware attacks, severe phishing attacks, data breaches, and compromised user accounts or devices.
2. Incident response Direct response to security threats, where immediate action is taken to isolate devices, block user accounts, and neutralize the threat. Escalation of incidents that require advanced investigation or forensic analysis to dedicated experts.
3. Proactive response Automated actions to quickly respond to threats, such as isolating devices, remotely wiping data, and blocking network access. Regular reviews and updates of security policies to reduce the risk of incidents.
4. Endpoint Detection and Response (EDR) EDR capabilities are used to instantly identify and respond to critical threats to devices. Automated remediation and isolation of threatened devices to limit damage.