Teams Voice Readiness & Enablement Assessment

Our Teams Voice Readiness & Enablement Assessment is designed to help organisations seamlessly transition from legacy phone systems to a modern, cloud-based calling experience using Microsoft Teams.

This professional service offering includes a structured assessment and planning session, led by ABT’s Microsoft-certified consultants. We’ll evaluate your current environment, identify technical and licensing requirements, and deliver a tailored roadmap to enable Teams Voice based on your organisation’s needs.

What’s included: Discovery session to capture business requirements Assessment of current environment (licensing, devices, connectivity) PSTN integration recommendations (Calling Plans, Direct Routing, Operator Connect) Governance, compliance, and security considerations User adoption and change management guidance Detailed enablement roadmap and next steps

Who it’s for: Mid-sized organisations (100–2,000 users) using Microsoft 365 Businesses with legacy PBX systems looking to modernise voice infrastructure IT teams seeking expert guidance on enabling and configuring Teams Voice

Engagement format: Duration: 3 hours Delivery: Remote or onsite (as required)

Whether you're just getting started with Teams Voice or ready to roll it out organisation-wide, our workshop ensures a secure, cost-effective, and future-ready voice solution.